November 3, 2023 William Davidson

SSO Progress Update: Week Four - Gearing Up for Florida and Fine-Tuning Our Press Brake

Dear SSO Community,

As we dive into our Week Three update, I'm here to bring you the scoop on what's been happening and what we're looking forward to in the near future. We remain steadfast in our commitment to transparency and excellence in everything we do.

Dialing in Our Press Brake:

A press brake is a machine that bends sheet metal, and our CNC press brake brings digital precision to this process. We're currently calibrating this machine to perfect the production of our bumpers. This setup phase is critical to ensure each bumper is crafted to our exact standards, enabling us to ramp up production while maintaining the quality you expect from SSO. In the photos below, you can see the stage 2 wings in production.

Heading to Florida:

The excitement is palpable as we gear up for a pivotal trip to Florida! A specialized team of three is prepping to oversee some of the first production runs of our bumpers. It's not just a trip—it's a mission to ensure quality and precision as we bring these products back to life. The products nearing the production phase include:

Community Engagement:

Engagement is more than a buzzword for us—it's a cornerstone of the new SSO brand. We've proactively contacted each customer about their orders. Our outreach has included emails, voicemails, and calls to everyone with an open order because your peace of mind is our priority. For any inquiries, please feel free to respond directly to this email.

So Many Spreadsheets:

In the land of Excel, our business intelligence team has been in full swing, tackling the daunting task of sorting through old order data and product SKUs. The good news is that we're 90% through this massive clean-up effort. Soon, we'll start circulating emails to confirm the details of your orders and shipping addresses, so keep an eye on your inbox for those crucial updates.

Your Feedback Matters:

We mean it when we say we value your input. Your questions and feedback drive us to do better. To get a swift response, we recommend reaching out via email by replying to this update, as our phone lines are currently experiencing a high volume of calls. We're committed to getting back to you within 48 hours.

What's on the Horizon:

Looking ahead, we're as committed as ever to maintaining the transparency and community connection that define us. With your support, there's no limit to what we can accomplish at SSO. This journey is ours to share, and we can't wait to continue this adventure with you.

Keep your eyes peeled for next week's update.

Warmest regards,

William Davidson

New Owner of SSO

If you missed it here is the the acquisition of SSO update and Week 2 Update and Week 3 Update.